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Mobile Engagement

OPEN NEW CHANNELS TO ENGAGE WITH YOUR CUSTOMER

Swanbay helps you engage with customers through their mobile phones. Our Mobile Engagement Platform allows enterprises and organizations to create mobile marketing campaigns end enjoy the benefits of marketing on a whole new channel.

BENEFITS OF MOBILE ENGAGEMENT

  • Faster 2 way communication with your customers with SMS, Push Alerts and Apps
  • Generate new leads and target specific markets
  • Engage customers in their context/environment

Mobile engagement is part of the solution to break down barriers and be closer to your customer. We will help develop your mobile engagement strategy with our tailored mobile marketing solutions.

MOBILE PHONES ARE EVERYWHERE

  • There are almost as many mobile subscriptions as people in the world (95.5 mobile phone subscriptions per 100 inhabitants)*.
  • 30% of these mobile subscribers have active mobile broadband subscriptions.
  • People turn first to their smartphones for online shopping. 65% of users surveyed by Google use their smartphones for Online Shopping.

Reach your customers through their mobile phones. Influence the way customers shop by using the device they have with them all the time, their mobile phone.

Even at home, people still shop with their mobile phones.

Use SMS, MMS, push notifications, geolocation, custom built apps and other mobile technologies to send highly targeted messages for different customer segments. Send announcements, give special discounts and other promotions to engage and encourage purchases with your customers.


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MOBILE ENGAGEMENT SERVICES

These are some of the services you can use in your mobile engagement strategy:

android

Keyword and QR code campaigns – promote keywords so customers can receive SMS/MMS about your company.

sms

Mobile coupons and loyalty programs - merchants and retailers can easily allow customers to “show your phone and save” with mobile coupons and offers – complete with redemption and reporting.

android

Geofence campaigns – proximity marketing - build a geofence around key points of purchase. When the mobile phone user enters the geofence, the user can be presented with the targeted content, coupon or promotion.

sms

Surveys and live post-to-screen - once a purchase is made, get immediate insights into the customer experience through quick surveys.

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Understand user preferences by engaging users with voting, polling and survey tools.

Mobile website and custom built apps – we will help design, build, maintain and host your database-driven web & mobile site and build apps for Android and Apple devices.