Open New Channels To Engage With Your Customer
Swanbay helps you engage with customers through their mobile devices. Our Mobile Engagement Platform allows enterprises and organizations to create mobile marketing campaigns and enjoy the benefits of marketing on a whole new channel.
Benefits Of Mobile Engagement
- Faster 2-way communication with customers through SMS, Push Alerts and Apps
- Generate new leads and target specific markets
- Engage customers in their context/environment
Mobile engagement is part of the solution to break down barriers and be closer to your customer. We help to develop a mobile engagement strategy with our tailored mobile marketing solutions for the client.
Mobile Phone Are Everywhere
- There are almost as many mobile subscriptions as people in the world (approximately 95.5 mobile phone subscriptions per 100 inhabitants)*.
- 30% of these mobile subscribers have active mobile broadband subscriptions.
- People turn to their smartphones for online shopping. A survey done by Google says that 65% of users use their smartphones for Online Shopping.
Reach your customers through their mobile phones. Influence the way customers shop by using the device they have with them all the time, their mobile phone.
Even at home, people still shop, make payments, place an order through their mobile devices.
Use SMS, MMS, push notifications, geolocation, custom-built apps and other mobile technologies to send messages to highly targeted different customer segments. Send announcements, special discounts and other promotions to engage and encourage purchases top your customers.
Mobile Engagement Service
These are some of the services you can use in your mobile engagement strategy:
- Keyword and QR code campaigns – promote keywords so customers can receive SMS/MMS about your company.
- Mobile coupons and loyalty programs - merchants and retailers can easily allow customers to “show your phone and save” with mobile coupons and offers – complete with redemption and reporting.
- Geofence campaigns – proximity marketing - build a geofence around key points of purchase. When the mobile phone user enters the geofence, the user can be presented with the targeted content, coupon or promotion.
- Surveys and live post-to-screen - once a purchase is made, get immediate insights into the customer experience through quick surveys.
- Understand user preferences by engaging users with voting, polling and survey tools.
Mobile website and custom built apps – we will help design, build, maintain and host your database-driven web & mobile site and build apps for Android and Apple devices.